TERMS OF SALES

INTELLECTUAL PROPERTY

Our website is created by our IT team. It is therefore a work protected by intellectual property law. The content, such as texts, illustrations, photographs and presentations are strictly reserved under copyright and intellectual property.

The company ASN Europe grants you a limited, non-exclusive, revocable license, without the right to sublicense, on the content of the site, for simple access, navigation and use of the site. This license does not grant you any other rights, in particular to commercial exploitation of the contents.

For more details, we invite you to consult our conditions of use .

Under Article 14, para. 1 of European regulation number 524/2013 of May 21, 2013 relating to RELC, the European Commission provides consumers with an online dispute resolution platform available at this address: https://ec.europa.eu/odr

PRODUCTS

The products offered are those which appear on the addictsportnutrition.com website of the company ASN EUROPE, while stocks last. ASN EUROPE reserves the right to modify the product assortment at any time. Each product is presented on the website in the form of a description listing its main characteristics (packaging, use, composition, fragrances, etc.). The photographs are as faithful as possible but do not commit the Seller in any way. The sale of the products presented on the addictsportnutrition.com site is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.

PRICES AND PROMOS

The prices appearing on the product sheets in the internet catalog are prices in Euros (€) all taxes included (TTC) taking into account the VAT applicable on the day of the order. Any change in the VAT rate may be reflected in the price of the products. The company ASN EUROPE reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased.

The promotions indicated on our site and communicated in our newsletters and social networks cannot be combined, unless explicitly stated otherwise.

RESPONSIBILITY

The company ASN EUROPE, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, viruses, interruption of service, or other unintentional problems.

ASN EUROPE cannot be held liable in the event of non-compliance with the legislation of the country where the products are delivered. It is your responsibility to check with local authorities the possibilities of importing or using the products you plan to order. Also, ASN EUROPE cannot be held responsible in the event of product consumption by customers with health problems (intolerance, allergies, etc.). It is your responsibility to consult a doctor before taking dietary supplements.

The photographs and texts reproduced and illustrating the products presented are not contractual. Consequently, ASN EUROPE cannot be held liable in the event of an error in the illustrations or description of the products.

ASN EUROPE cannot be held responsible for non-performance of the contract concluded in the event of stock shortage or unavailability of the product, force majeure, disruption or total or partial strike, particularly of postal services and means of transport and/or communications, flood, fire.

LITIGATION

This agreement is subject to French law. The language of this contract is French.

In the event of a dispute, the parties will favor an amicable resolution of the dispute within two months from the first written complaint from either party. In the event of failure, the dispute will then be submitted to French jurisdiction which will have sole jurisdiction, notwithstanding multiple defendants or warranty claims.

HOW TO PLACE AN ORDER?

ADD A PRODUCT TO CART

Placing an order on ADDICT SPORT NUTRITION is very simple! Simply browse our catalog using the menu and choose the product ranges or brands that interest you.

Once you are on the product page, you can select the format and taste if you have chosen a food supplement.

Once you have made your choice and defined the quantity you wish to purchase, all you have to do is press the "Add to cart" button. A confirmation pop-up will appear to confirm that the product has been added to your basket.

To proceed to the next step, you must click on the "Pay my order" button.

CHOOSE YOUR DELIVERY

After validating your basket, you will be redirected to the delivery method choice page. You will therefore just have to choose the delivery method you wish to opt for in order to move on to the next step. Our page on delivery times and prices gives you more information on the shipping of your order.

To proceed to the final step, please click on the "Pay my order" button.

PAYMENT FOR YOUR ORDER

You have finally reached the last step and in a few moments your order will be being prepared in our warehouses. On the payment page you have the option to choose from different payment methods. Once your order is paid, you will receive a confirmation email and the order process will be completed.

PAYMENT INFORMATION

We accept several payment methods to allow you to pay for your order with maximum flexibility.

OUR COMMITMENTS TO SAFETY

Your concerns regarding payment security and respecting the confidentiality of your banking data are very important to us. Therefore, we have chosen world-renowned partners who allow us to guarantee maximum security and transparency so that you feel safe while shopping on our site.

All pages of our site are encrypted. Therefore, even during a simple visit, you benefit from an encrypted connection which guarantees maximum protection and security. A large majority of the most visited sites in the world use SSL certificates to guarantee impeccable trust and security. This way, visitors and customers feel safe while browsing until the purchase is finalized.

PAYMENT BY CREDIT CARD

Many bank cards are accepted such as VISA, MasterCard, Amex, Carte Bleue and many others.

Our website is equipped with a fraud detection and prevention system. It allows us to verify the authenticity of payments and guarantee the security of data provided by customers. Security is ensured by SSL (Secure Socket Layer) technology which encrypts communications between your computer and our bank's server so that they are not intercepted.

When you choose to pay with a bank card, you will be asked to enter your bank card number, its expiry date and its cryptogram in order to validate your payment. Once you have entered the data, simply click on the Validate button to finalize your order. You have the possibility to register your card anonymously and securely in order to purchase with just one click the following times.

In certain cases, the 3D Secure process may be activated. This verifies that the cardholder is the originator of the transaction. Thanks to the 3D Secure system, payment security is even higher when you pay for your order by credit card.

DELIVERY INFORMATION

GENERAL INFORMATIONS

ADDICT SPORT NUTRITION will ship your order the same day, Monday to Friday, if it is placed before 12:00 p.m., and provided that payment is accepted by credit card. All orders placed on Friday after 12:00 p.m. will be shipped on Monday.

RIGHT TO RETRACT

If you wish to return a package, contact our customer service as soon as possible, by email at nfo@addictsportnutrition.com or by chat, so that we can assist you with the procedure.

For customers located in the European Union and according to the regulations in force in the European Union, you have a period of fourteen (14) calendar days to exercise your right of withdrawal from the day of receipt of the item(s). ) product(s).

Your right of withdrawal should preferably be exercised in writing to the email address: info@addictsportnutrition.com

Goods must be returned in their original packaging, undamaged and unopened.

We will make the reimbursement using the same means of payment that you used for the initial transaction, unless you expressly agree to a different means; in any case, this reimbursement will not incur any costs for you.

We may withhold reimbursement until we have received the goods.

Return address: ASN Europe, 246 allée des Cantines, Parc des Cantines, 33127 St Jean D'Illac